Determinants of Employee Empowerment in Commercial Banks of Ethiopia: Comparative Study B/N Public and Privet Bank Case of Dire Dawa

The purpose of this study is to examine determinants of employee’s performance in the context of the ethio telecom in east region. It does this by examining factors of Training, Motivation, performance appraisal, social media usage and working environment in ethio telecom east region. The study employed quantitative research approach and cross sectional survey research design. The total 205 sample respondents from 417 employees of east region ethio telecom, included in study using proportionate stratified random sampling technique. The study used primary data source which were collected from employee of ethio telecom using five Point Likert-Scale questionnaires. Both descriptive and ordinary least square (OLS) were employed in order to satisfy specific objectives of this study using SPSS 20 software. Descriptive statistics was calculated to determine the perception of ER ethio telecom employee toward the set employee performance factors under this study. The descriptive statistics result showed that ER employee perceived level for working environment, motivation, social media usage and job performance were moderate mean value while training practice and performance appraisal system were rated below the standard mean value. The OLS revealed that all five performance factors have significant influence on thio telecom employee performance with training the strongest predictor of employee’s performance followed by performance appraise, social media usage, working environment and motivation. And it’s also found that five independent variables could accounted for 71.8% of the variation of the variable employee performance while the remaining 28.2% were influenced by factors which are not covered in this study. Hence, ER ethio telecom has to provide a great attention in bringing about improvement in training, performance appraisal system, social media usage, working environment and motivational packages so that it can improve employees’ performance in particular and organizational performance in general.