Effect of Managerial Skills on Operational Performance: In the Case of National Cement Share Company

The objective of this thesis was to investigate the effect of managerial skill on operational performance in National Cement Share Company. A combination of descriptive& explanatory research designs were used to quench the objectives of the study. A quantitative research approach methods via cross-sectional survey was employed. 317 managerial and non-managerial employees were taken through census and proportionate Stratified random sampling technique respectively as study respondents to collect questionnaire among different departments distributed for managers and non-managers. For the purpose of data collection, the researcher used closed-ended questionnaires. Both descriptive and ordered logistics regression (O-Logit) were used to satisfy the specific objectives of the study. The descriptive and T-statistics result revealed that there is statistically significant perception difference between managerial and non-managerial employees’ perceptions towards technical, human and conceptual skills. In addition, respondents rated operational performance of the company as high performance. The O-logit indicated that the three types of managerial skills have a significant influence on operational performance of NCSC. Therefore, the company should give due attention towards technical, human and conceptual skills to boost the operational performance of the company