Circular CSR: Community Satisfaction Index Evaluation of PT Smelting's Circular Village Program

As a form of responsibility and commitment to contribute to sustainable development, improving the quality of life of the community, and environmental sustainability, companies engaged in and/or related to natural resources are obliged to implement Corporate Social Responsibility (CSR) activities. In line with this, PT Smelting implements a community development programme called Kampung Sirkular (Circular Village) in Sukomulyo Village, Gresik Regency. This programme aims to increase community income and sustainable environmental management through the integration of waste management, cultivation, and waste management education activities. To assess the extent to which this programme benefits the community, monitoring and evaluation activities are necessary. These activities can be used to measure the programme's achievements and analyse obstacles or inconsistencies in the programme's implementation process. One form of monitoring and evaluation of community development programmes is the Community Satisfaction Index (CSI) Survey. This survey is conducted through a questionnaire using a Likert scale. The CSI survey results for the Kampung Sirkular community development programme showed a score of 3.386, or 84.656 when converted, which means very satisfied. From these survey results, it can be concluded that the community feels that the programme provided is in line with their needs. Nevertheless, PT Smelting is certainly very open to suggestions and input for future improvements.