Responsible AI Adoption in the Public Sector: A Data-Centric Taxonomy of AI Adoption Challenges

Despite Artificial Intelligence (AI) transformative potential for public sector services, decision-making, and administrative efficiency, adoption remains uneven due to complex technical, organizational, and institutional challenges. Responsible AI frameworks emphasize fairness, accountability, and transparency, aligning with principles of trustworthy AI and fair AI, yet remain largely aspirational, overlooking technical and institutional realities, especially foundational data and governance. This study addresses this gap by developing a taxonomy of data-related challenges to responsible AI adoption in government. Based on a systematic review of 43 studies and 21 expert evaluations, the taxonomy identifies 13 key challenges across technological, organizational, and environmental dimensions, including poor data quality, limited AI-ready infrastructure, weak governance, misalignment in human-AI decision-making, economic and environmental sustainability concerns. Annotated with institutional pressures, the taxonomy serves as a diagnostic tool to surface 'symptoms' of high-risk AI deployment and guides policymakers in building the institutional and data governance conditions necessary for responsible AI adoption.

Publication Details

Journal
ArXiv.org
Published
2025-09-29
Primary Topic
Ethics and Social Impacts of AI
Type
article
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article

Responsible AI Adoption in the Public Sector: A Data-Centric Taxonomy of AI Adoption Challenges

ArXiv.org
Ethics and Social Impacts of AI
article

Responsible AI Adoption in the Public Sector: A Data-Centric Taxonomy of AI Adoption Challenges

article en

Abstract

Despite Artificial Intelligence (AI) transformative potential for public sector services, decision-making, and administrative efficiency, adoption remains uneven due to complex technical, organizational, and institutional challenges. Responsible AI frameworks emphasize fairness, accountability, and transparency, aligning with principles of trustworthy AI and fair AI, yet remain largely aspirational, overlooking technical and institutional realities, especially foundational data and governance. This study addresses this gap by developing a taxonomy of data-related challenges to responsible AI adoption in government. Based on a systematic review of 43 studies and 21 expert evaluations, the taxonomy identifies 13 key challenges across technological, organizational, and environmental dimensions, including poor data quality, limited AI-ready infrastructure, weak governance, misalignment in human-AI decision-making, economic and environmental sustainability concerns. Annotated with institutional pressures, the taxonomy serves as a diagnostic tool to surface 'symptoms' of high-risk AI deployment and guides policymakers in building the institutional and data governance conditions necessary for responsible AI adoption.

ArXiv.org
Openalex Percentile: Top 43%
Ethics and Social Impacts of AI
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