Factors Affecting Training Effectiveness In Commercial Bank of Ethiopia, The Case of Dire Dawa District

The purpose of this study was to investigate the factors affecting training effectiveness in Commercial Bank of Ethiopia Dire Dawa district. The methodologies used to undertake the study were both descriptive and explanatory and qualitative and quantitative research approach. In addition to this both primary and secondary data collection instrument were used. The primary data used for this study was collected through self-administered structured interview and questionnaire that was tailored with the help of literature to collect the relevant information from the respondents. The questionnaire included 33 items categorized into 6 parts, which are general information of need assessment, goal identification, training design, implementation, evaluation and training effectiveness. Survey was carried out at 106 branches respondent employees. Samples of 333 employees were selected through stratified simple random sampling techniques. From the sample employees, 28 of them have not been collected. Interview was also conducted with branch managers and internal trainers. With the support of SPSS statistics Version 20 software system: - descriptive, correlation and regression analysis was conducted to generate results. Correlation analysis was used in this study to show the relation between dependent and independent variables. Based on this, all reward variables have positive and significant relationship with training effectiveness. Multiple regression analysis was used in establishing the significance of the relationship between need assessment, goal identification, training design, implementation and evaluation, which in the finding, has positive and significance relationship. The finding suggested that, all variables have strong effect on training effectiveness except evaluation which was at moderate range. As the output of the training must be intensively evaluated in order to enhance the overall effectiveness of the training, the researcher recommended that, the district needs to give due emphasis to the evaluation aspects of a training program.