Enhancing Corporate Financial Performance through Sustainability Balanced Scorecards: A Systematic Literature Review

Abstract : This study explores the extent to which the Sustainability Balanced Scorecard (SBSC) serves as an effective tool for enhancing corporate financial performance. Through a systematic literature review (SLR) of 18 peer-reviewed articles published between 2020 and 2024, the research highlights how SBSC facilitates the integration of sustainability into organizational strategy across four key dimensions: financial, customer, operational workflows, and knowledge and development. The review reveals that the adoption of SBSC contributes to improved profitability, operational efficiency, customer satisfaction and loyalty, as well as enhanced employee innovation and capability development. Key enablers of successful SBSC implementation include strong management commitment, a culture of innovation, and strategic use of information technology. Furthermore, the findings underscore the value of SBSC for small and medium-sized enterprises (SMEs) across diverse sectors, particularly in manufacturing and services, positioning it as a strategic framework for sustainable financial growth.