Identifying and Classifying the Key Factors Influencing the Implementation of Cloud Computing in eHealth (A Case Study of Al-Thawra and Al-Jumhuri Hospitals in Sana'a)

Cloud computing, as a new technology, coupled with Internet infrastructure and solutions, can bring significant benefits to the delivery of electronic medical services. The application of this technology in eHealth requires various factors to be considered. The primary objective of this research is to identify and classify the effective factors in the use of cloud computing in eHealth. By reviewing the relevant literature and relying on the technology-organization-environment model and the human-institutional-technology alignment model, 16 sub-criteria were identified, grouped into four main factors. The sub-criteria were identified through a survey of 60 experts, university professors, and technology experts. Health information was classified using the Fuzzy Analytical Hierarchy (FASH) process. A review of the existing literature revealed that, due to the novelty of the topic, no studies have been conducted. The research findings show that, according to experts, when making decisions about the use of cloud computing in healthcare, technological, human, organizational, and environmental factors must be considered.