E-Governance and Human Resources Management in Adamawa State Board of Internal Revenue

This study investigates the impact of e-governance on human resource management (HRM) in the Adamawa State Board of Internal Revenue, Nigeria. It specifically evaluates how digital governance tools influence staff recruitment and selection, training and discipline, and staff promotion. Against the backdrop of global shifts towards digital Public Administration, the research explores the local adaptation and effectiveness of e-governance in enhancing HRM outcomes in a sub-national institution. A descriptive survey research design was employed with a target population of 850 staff, covering permanent, contract, and daily-rated employees across seven zonal offices. Using stratified and proportionate sampling techniques, a sample size of 410 respondents was drawn. Data were collected through structured questionnaires designed on a 4-point Likert scale and analyzed using mean, standard deviation, and multiple regression. The findings reveal that e-governance has a significant positive effect on all three HRM dimensions. E-recruitment enhances transparency and efficiency in staff selection; e-training improves skill development and compliance with discipline; and e-promotion fosters fairness and meritocracy in career advancement. Regression results confirm statistically significant relationships between each e-governance variable and the respective HRM outcome, with R² values indicating that nearly half of the variation in HRM practices can be explained by e-governance factors. The study concludes that integrating digital tools into public HRM systems is vital for achieving efficient and accountable governance. It recommends further investment in digital infrastructure and capacity-building to optimize e-governance outcomes within revenue-generating agencies.