KMagent: A Multi-agent Large Language Model-Based Knowledge Management Platform for Product Innovation

This paper presents KMagent, a multi-agent Large Language Model-based knowledge management platform designed to accelerate product innovation within industrial Research \& Development environments. The system integrates structured Knowledge Graph construction, LLM-driven Question Answering, and a comprehensive evaluation framework under a Retrieval-Augmented Generation architecture. By combining LLM reasoning with domain-specific KGs, KMagent produces accurate and context-aware responses to complex queries. To assess performance, we introduce a dual-layered evaluation framework covering both the structural integrity of the KG and the factual quality of generated responses using reference-based metrics such as BLEU, ROUGE, METEOR, BERTScore and reference-free metrics such as UniEval and G-Eval. Using polymer degradation as a case study, we demonstrate the system's effectiveness across knowledge extraction, reasoning, and evaluation.