Assessing the status of funding for public service delivery in Tanzania: A case study of Ilala city council, Dar es salaam

Funding is very significance for effective public service delivery. The limited understanding on the status of funding hindered public service operation. This study assessed the status of funding for public service delivery in Ilala City Council, Dar es salaam -Tanzania. It was based on administrative service delivery. This case study research design was grounded in interpretivism philosophy and a qualitative approach. It employed semi structured interview, field observation and document review for data collection. The study carried out unknown sample size which was determined using saturation point with the application of purposive and snowball sampling techniques. The data was collected from the local government officials and the community members. This study used thematic and content analysis. However, the study revealed several causes of inadequate funding such as low internal revenue collection, insufficient budget allocation, poor implementation of waste collection budget, poor implementation of inter revenue collection policy, lack of continuous general auditing, donor dependency, lack of community involvement in decision making boards and lack of enough encouragement between public - private partnership. The research determined numerous effects including the long waiting hours, shortage of resources, poor productivity, lack of morale and commitments, lack of awareness on the availability of services and opportunities provided by City Council, lack of enough financial support to small business owners, Stress and conflict on public service delivery. The study expected to eradicate the problem by adopting the community engagement in decision making boards and others.