Designing and Evaluating AI-Powered Predictive Models for Detecting Unemployment Insurance Fraud: A Data-Driven Approach to Enhancing the Integrity of U.S. Public Benefit Systems

The unprecedented surge in Unemployment Insurance (UI) claims, particularly following the COVID-19 pandemic, has exposed critical vulnerabilities in public benefit systems, leading to staggering financial losses attributable to fraudulent activities. Traditional fraud detection methods, predominantly reliant on static, rule-based systems and post-payment audits, are ill-equipped to counter the sophisticated, large-scale, and adaptive nature of modern fraud schemes. This paper introduces the Predictive Anomaly and Network Detection for Operational Risk Abatement framework, a novel, multi-modal machine learning architecture designed for real-time fraud mitigation in UI systems. PANDORA integrates three specialized analytical modules: (1) a supervised learning component utilizing an XGBoost classifier trained on historical fraud data to generate claim-level propensity scores; (2) an unsupervised anomaly detection component employing an Isolation Forest algorithm to identify novel and emergent fraud typologies not present in historical data; and (3) a graph neural network (GNN) module for uncovering complex, collusive fraud rings through network analysis of claimant, employer, and infrastructural data. These modules operate in concert, feeding into an ensemble meta-learner that calculates a unified Composite Risk Score (CRS) for each claim. This score facilitates a dynamic, risk-based triage system, enabling real-time decision-making: auto-approval, manual review, or immediate denial. We present a simulated implementation using a large-scale synthetic dataset modeled on real-world claim characteristics, demonstrating that PANDORA achieves a 28% improvement in F1-score and a 42% reduction in false positive rates compared to traditional benchmarks. The framework's design addresses critical considerations including model interpretability through SHAP (SHapley Additive exPlanations), scalability, and a continuous learning feedback loop, presenting a robust and adaptive solution to a pressing public administration challenge.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-07-30
DOI
https://doi.org/10.5281/zenodo.17264655
Primary Topic
Epilepsy research and treatment
Type
article
Field-Weighted Citation Impact
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article

Designing and Evaluating AI-Powered Predictive Models for Detecting Unemployment Insurance Fraud: A Data-Driven Approach to Enhancing the Integrity of U.S. Public Benefit Systems

Zenodo (CERN European Organization for Nuclear Research)
Epilepsy research and treatment
article

Designing and Evaluating AI-Powered Predictive Models for Detecting Unemployment Insurance Fraud: A Data-Driven Approach to Enhancing the Integrity of U.S. Public Benefit Systems

article en

Abstract

The unprecedented surge in Unemployment Insurance (UI) claims, particularly following the COVID-19 pandemic, has exposed critical vulnerabilities in public benefit systems, leading to staggering financial losses attributable to fraudulent activities. Traditional fraud detection methods, predominantly reliant on static, rule-based systems and post-payment audits, are ill-equipped to counter the sophisticated, large-scale, and adaptive nature of modern fraud schemes. This paper introduces the Predictive Anomaly and Network Detection for Operational Risk Abatement framework, a novel, multi-modal machine learning architecture designed for real-time fraud mitigation in UI systems. PANDORA integrates three specialized analytical modules: (1) a supervised learning component utilizing an XGBoost classifier trained on historical fraud data to generate claim-level propensity scores; (2) an unsupervised anomaly detection component employing an Isolation Forest algorithm to identify novel and emergent fraud typologies not present in historical data; and (3) a graph neural network (GNN) module for uncovering complex, collusive fraud rings through network analysis of claimant, employer, and infrastructural data. These modules operate in concert, feeding into an ensemble meta-learner that calculates a unified Composite Risk Score (CRS) for each claim. This score facilitates a dynamic, risk-based triage system, enabling real-time decision-making: auto-approval, manual review, or immediate denial. We present a simulated implementation using a large-scale synthetic dataset modeled on real-world claim characteristics, demonstrating that PANDORA achieves a 28% improvement in F1-score and a 42% reduction in false positive rates compared to traditional benchmarks. The framework's design addresses critical considerations including model interpretability through SHAP (SHapley Additive exPlanations), scalability, and a continuous learning feedback loop, presenting a robust and adaptive solution to a pressing public administration challenge.

Zenodo (CERN European Organization for Nuclear Research)
Purdue University Fort Wayne (US)
Peace, Justice and strong institutions
Openalex Percentile: Top 45%
Epilepsy research and treatment
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Designing and Evaluating AI-Powered Predictive Models for Detecting Unemployment Insurance Fraud: A Data-Driven Approach to Enhancing the Integrity of U.S. Public Benefit Systems · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS