EBSCO's AI Insights and Natural Language Search (NLS)

Review::As academic research continues to evolve in the age of artificial intelligence, new tools are emerging to support more efficient and intuitive information discovery. 'AI Insights' and 'Natural Language Search (NLS)' are two AI-enhanced features introduced on EBSCO's platforms to streamline the research process and improve the overall user experience. Both are configurable, add-on features available to subscribers of EBSCO Discovery Service and EBSCOhost databases. This review evaluates the effectiveness of these tools in real-world research contexts, focusing on their accuracy, usability, and transparency. To provide practical insights, test searches were conducted in EBSCOhost subscription databases such as Art & Architecture Source, using sample research questions drawn from actual reference interactions.