THE IMPACT OF WORK ENVIRONMENT ON EMPLOYEE'S PERFORMANCE (IN THE CASE OF COMMERCIAL BANK OF ETHIOPIA IN DILLA TOWN)

The main objective of this study was to assess the impact of work environment on<br> employee’s performance on Commercial Bank of Ethiopia in Dilla town. The study<br> employed a quantitative approach and five –point Likert Scale self administered<br> questionnaire were employed for the data collection, which consists demographic<br> characteristics of respondents and survey question, was distributed to all 153 employees<br> of Commercial Bank of Ethiopia in Dilla town under five branches. The study employed<br> descriptive research design hence descriptive research helps to provide an accurate and<br> valid representation of (encapsulate) the factors or variables that pertain / are relevant<br> to the research question and the study use census method. To collect relevant data for<br> the study both primary and secondary source of data were employed. Were as statistical<br> package for social science (SPSS) was used to analysis and interpret the raw data’s<br> which are collected through five scale likert self administered question. According to<br> findings of this study, the office building and lay out of the CBE in Dilla Town is not<br> suitable to the employees to perform their work properly, the office of CBE is not<br> sufficient and roomy enough to do the job, and the air condition of the work place is not<br> good, there is scarcity of the cash counting machine in the bank, the personal computers<br> are sufficient and performing well in CBE, there is no too much autonomy of employees<br> in CBE on their job, and the office building of the CBE in Dilla Town not good to work<br> long time in the office. In order to do the job in CBE Dilla Town, there must have<br> enough/sufficient cash counting machine and personal computers in the bank, and also<br> the office furniture must be flexible and suitable to do the job; the employees of the CBE<br> in Dilla Branch must have autonomy to do their job since the respondents replied that<br> there is no too much autonomy of employees in CBE on their job, and the office building<br> of the CBE in Dilla Town must be good enough to work long time in the office.