STRATEGIC INTEGRATION OF LEGACY INFRASTRUCTURE WITH NEXTGENERATION INTELLIGENCE: A FRAMEWORK FOR TELECOMMUNICATIONS SERVICE PROVIDER REVENUE DIVERSIFICATION THROUGH AI-POWERED PLATFORM MODERNIZATION

Telecommunications Service Providers (TSPs) face unprecedented challenges from market saturation, cordcutting trends, and infrastructure commoditization, necessitating strategic revenue diversification initiatives.This research examines how intelligent integration frameworks enable TSPs to modernize legacy OperationalSupport Systems (OSS) and Business Support Systems (BSS) while creating Software-as-a-Service revenuestreams across multiple industry verticals. Through comprehensive analysis of technical architectures, businessmodel innovations, and implementation strategies, we demonstrate how TSPs can transition from traditionalconnectivity providers to digital experience enablers. Our findings indicate that AI-powered integrationplatforms generate multiple revenue streams including data analytics services, edge computing capabilities, andoutcome-based pricing models, while supporting enterprise communications, healthcare, education, andmanufacturing sectors. The study reveals that successful TSP implementation requires integrated frameworkscombining 5G networks, edge computing, artificial intelligence, and API management technologies to deliversecure, scalable intelligent services. Furthermore, this technological convergence strengthens economiccompetitiveness through digital infrastructure leadership in the emerging intelligent economy ecosystem.