effect of non-monetary motivational factors on employee performance in a case of ethiotelecom East region

This research investigated effect of non-monetary motivational factors on employee performance in a case of ethiotelecom East region. Existence of previous research gap insisted the need for the Study. The study used descriptive research design to get clear and sufficient understanding on the topic. The researcher selected 193 employees as a sample size, out of 390 permanent employees and collected primary data through survey method by distributing questionnaire with Likert scale measurement, then gathered data were processed with software called Statistical Package for Social Sciences (SPSS) 26 version. Descriptive and inferential analysis method where used and obtained result shows existence of positive and significant effect of non-monetary motivational factors on employee performance. Further, the research finding shows all independent variables have significant effect on employee performance. However, employee recognition are relatively the dominant variables in the model. This research recommend for ethiotelecom Company to insist its division and management in applying non-monetary motivational factors such like recognition, training, work environment and promotion, so as to get competitive advantage through efficiency, quality and cost effective related with employee performance.