EXPLORING THE INTERPLAY OF JOB RESOURCES, MORAL CHARACTER AND SELF- EFFICACY IN SHAPING AFFECTIVE COMMITMENT AND WORK ENGAGEMENT

This research study investigates the Job Demands-Resources (JD-R) model and analyzes the effects of job resources, job demands, self-efficacy and personality traits on work engagement and affective commitment in the banking sector. The data of 775 employees in the Pakistani banking sector was analyzed through Structural Equation Modeling (SEM) to understand the most direct and indirect effects of the variables upon commitment and engagement. The job resources, especially autonomy, feedback, as well as supervisor support, positively and significantly affect the work engagement and affective commitment. This study indicates that job demands act as the stressors to moderate these effects. The primary driver of these effects is self-efficacy, which strengthens the effect of job resources on engagement and commitment. Besides, engagement is positively affected by personality traits. Thus, one of the primary practical implications of this study relates to organizations especially those in high- demand industries like the banking sector reducing turnover and increasing employee retention through the enhancement of job resources and the improvement of self-efficacy and consideration of personality traits in recruitment and training. The future studies/ researchers should examine personality traits to study them across various cultures.