HEALTHCARE COST NEGOTIATION: A CASE STUDY OF SURGICAL SITE INFECTION

In the realm of healthcare research, adverse events represent significant financial and reputational risks to patients and hospitals. This article examines the complexities of a negotiation between a hospital and a health insurance company in Brazil, regarding a surgical site infection. The study sheds light on challenges and opportunities for cooperation in the cost management associated with adverse events through an examination of the bargaining process. The study highlights the complexities of stakeholder relationships, communication strategies, and contextual factors that influence negotiation outcomes, affecting the dynamics of healthcare negotiation, and influencing policy and decision-making in the Brazilian healthcare system.