Mediating Role of Job Satisfaction on the Relationship Between Training and Development and Employees’ Performance

The study examined the mediating role of job satisfaction on the relationship between training and development and employees’ performance. A survey research design, which is cross–sectional in nature, was used, and primary data were gathered from 383 employees through the use of the questionnaire. Partial Least Squares (PLS) 3 was used to analyse the data. Resourced-based view theory was used to underpin the study. Findings from the study revealed that training and development (p < 0.001), have a positive and significant relationship with employee performance. The mediating result revealed that job satisfaction significantly mediates the relationship between training and development and employees’ performance (p < 0.001). The study recommends that management should place more emphasis on key human resource management practices such a training and development for outstanding employees’ performance.