Digital Library Services in Selected Private Universities in Ghana

This study examined the provision and utilization of digital library services in private universities in Ghana, aiming to assess availability, current services, challenges, and benefits. Employing a mixed-method approach with data from 314 respondents at Valley View University and Pentecost University, guided by a modified LibQUAL+ Model, the research found low student awareness and usage, alongside insufficient training and support impacting access. User satisfaction was correlated with resource and interface experiences. Key recommendations include increasing awareness to boost usage, tailoring services to academic needs, and addressing training and support deficiencies in Ghanaian private universities.