INFLUENCE OF MANAGEMENT COMMITMENT ON THE PERFORMANCE OF KENYA CIVIL AVIATION AUTHORITY IN NAIROBI CITY COUNTY, KENYA

Abstract: The Kenya’s aviation sector has encountered a number of obstacles which has it establish systems and procedures that promote effective governance and administration. However, the organization faces several challenges that have prevented it from achieving its desired goals and objectives. Therefore, this study investigated the influence of management commitment on the performance of Kenya Civil Aviation Authority in Nairobi City County, Kenya. This research employed an explanatory research design. The focus of the study was the Kenya Civil Aviation Authority. The target population comprised 173 individuals, which included senior executives, middle management, and junior operational staff at the Kenya Civil Aviation Authority headquarters. In this particular research, participants were classified based on their affiliations with different firms. The sample size consisted of 120 respondents. Primary data was collected using a semi-structured questionnaire. Additionally, the study involved 19 participants in a preliminary investigation carried out at the Kenya Airports Authority. A validation test for both construct and content was conducted to assess the validity of the questionnaire. The reliability of the instrument was evaluated through internal consistency using Cronbach’s alpha. Descriptive statistics were utilized to analyze quantitative data. Inferential statistics, including correlation analysis and regression analysis methods, were employed to ascertain the relationship between variables. Data was gathered through surveys and examined using basic statistics such as mean and variance. Tables were used to present the findings derived from the quantitative data. The study demonstrated a significant positive impact of management commitment on performance. It concludes that a committed management team ensures that the Kenya Civil Aviation Authority adheres to international safety standards and regulations, thereby reducing the likelihood of accidents and incidents. Furthermore, the study recommends that the organization should conduct regular training workshops for management to enhance their leadership skills, focusing on strategic planning, decision-making, and performance management. Keywords: Management commitment, Organizational Capability, performance. Title: INFLUENCE OF MANAGEMENT COMMITMENT ON THE PERFORMANCE OF KENYA CIVIL AVIATION AUTHORITY IN NAIROBI CITY COUNTY, KENYA Author: Teresia Karanja, Dr. Patricia Kungu International Journal of Social Science and Humanities Research ISSN 2348-3156 (Print), ISSN 2348-3164 (online) Vol. 13, Issue 3, July 2025 - September 2025 Page No: 408-414 Research Publish Journals Website: www.researchpublish.com Published Date: 20-September-2025 DOI: https://doi.org/10.5281/zenodo.17165379 Paper Download Link (Source) https://www.researchpublish.com/papers/influence-of-management-commitment-on-the-performance-of-kenya-civil-aviation-authority-in-nairobi-city-county-kenya