Analyzing Boeing’s Supply Chain, Quality Control, and Certification Issues: Lessons from the 787 Dreamliner and 737 MAX

This study analyzes the impact of Boeing’s outsourcing strategy on aircraft safety and production efficiency, focusing on the 787 Dreamliner program. The intended benefits of cost reduction and accelerated production are examined against the realities of risk-sharing arrangements and documented issues like faulty materials from suppliers such as Kobe Steel. The study investigates how these outsourcing practices, coupled with Boeing’s self-certification license from the Federal Aviation Administration (FAA), contributed to lapses in regulatory oversight and quality control. Applying a risk analysis to Boeing’s supply chain, its risk treatment and monitoring processes are assessed. This study delves into the complexities and associated problems of Boeing’s risk-sharing supplier partnerships. Based on the findings, this study suggests enhancing supply chain resilience, ensuring regulatory adherence, and bolstering quality management systems to rebuild trust in Boeing’s manufacturing processes and support long-term sustainability.