The Effect Of Organizational Culture On Employees' Job Satisfaction In Public Service Organizations: The Case Of Dire Dawa Administration

The purpose of this study was to investigate the effect of organizational culture on the level of job satisfaction in Public Service Organizations of Dire Dawa Administrations. This study hypothesizes that Denison’s cultural traits (involvement, consistency, adaptability and mission) have significant and positive correlation with job satisfaction of employees. Participants of this study were public servants of Dire Dawa Administration (n = 321albeit 315respondents replied the questionnaire instrument) and they were selected by stratified sampling technique. Organizational culture survey was conducted by using Denison’s Organizational Culture Survey (OCS) and measurement of job satisfaction was by using the Minnesota Satisfaction Questionnaire (MSQ). This study combined qualitative and quantitative methods into a single study, so it followed mixed method approach. Quantitative data were analyzed using SPSS by means of Spearman’s correlation and regression analyses. The study employed ordinal logistic regression model to predict job satisfaction from cultural traits. Qualitative data were collected by using interview and observation. The findings of this study were organizational culture and job satisfaction was positively and significantly correlated. All of the traits in the independent variable i.e. involvement, mission, consistency and adaptability showed positive relationship with job satisfaction. However, the effect of involvement and consistency was by far larger than the mission and adaptability traits.as a result, Public sector organizations should give due attention to their organizational culture to boost their employees’ job satisfaction