Assessment of Project Planning Practices in Dire Dawa Administration: A comparative Study between Sample Selected Government and Non Government Construction Projects

The aim of this research was to assess conflict management strategies and organizational performance the case of Ethio Telecom East Region (Dire Dawa). The,basic question was “what are conflict management strategies and organizational performance in Ethio Telecom East Region (Dire Dawa)?”. To select the samples of the research stratified, availability and random sampling techniques were used. In conducting this study, the required data was obtained through structured questionnaires. A sample size of 96 respondents was selected from a list of 320 staff member. In order to assess conflict management strategies and organizational performance the case of Ethio Telecom qualitative and quantitative approach method used. Descriptive statistical and explanatory analysis technique was employed to obtain useful summary of responses. Compromising strategy, accommodating strategy, dominating strategy and collaborating strategy were the variable that assesses the effect of conflict management strategies and organizational performance the case of Ethio Telecom. The main finding of study shows that compromising strategy, accommodating strategy, dominating strategy and collaborating strategy on overall organization performance was positive and significant impact. In addition, the result shows that the most significant factor on the effect of conflict management strategies and organizational performance the case of Ethio Telecom was accommodating strategy and dominating strategy. Generally, the study recommended that the managers in an organization should have to equip themselves with a mechanism to settle emotional expressions and feelings and an appropriate remedy should be taken accordingly.