The Effect of Working Environment On Employees' Job Performance: The Case of Dire Dawa Women, Children and Social Affairs Bureau

This study has tried to examine the effects of working environment on employees’ job performance in the Case of Dire Dawa Women, Children and Social Affairs. To attain the objectives, the researcher has employed descriptive and explanatory research design. Both qualitative and quantitative approaches were used in the form concurrent triangulation. The population universe of the study was the employees of Women, Children and Social Affairs Bureau in Dire Dawa city administration. After deciding sample size using Yemena Tora formula cross sectional data were collected from 150 employee respondents that randomly are selected to fill the questionnaire. The studies also utilize purposive sampling for qualitative data collection. The Questionnaire, Interview, FGD, document review and observation are among data collection instruments of this study. The analysis ha been made with the aid of descriptive and inferential statistical tools employing a statistical tool called statistical package for social science (SPSS) version 25. Based on mean rank workplace incivility, work life balance, management, non-physical and physical work environment, pay , training and relationship are respectively ranked as most important factor affecting employees’ performance. Overall both work environment and employees performance are at moderate level in the study area. The independent samples T-test reveal that females have better perceived positive work environment and performance than male. The correlation result performance are positively associated with physical and non-work environment, pay, and work life balance, relationship ,age, education and experience in the study area.The linear regression result has also revealed marital status ,experience physical work environment ,pay factor , training ,work life balance, management relationship and work place incivility has significant effect on employees performance. Overall the studies underline the need to improve the current status of physical and non-physical work environment for better performance outcome.