AI in Retail Industry- Navigating the Promises and the Peril

Abstract: AI is rapidly transforming the Retail Sector in India, It is enhancing both operational efficiency and customer experience. Retailers are using AI for shopping bots, balancing automation with human touch, smart stores self-check outs, demand forecasting, visual search assistance, personalised suggestions, and dynamic pricing. As artificial intelligence (AI) automates the previously laborious activities involved in managing a successful firm, the retail sector is rapidly changing. AI apps for retail locations could help firms with product pricing by letting them see the possible results of various pricing strategies. AI supports in every stages of Retail industry in different ways like order processing, shipping, and inventory management, it has been demonstrated that most retail owners are aware of how AI could impact their business and are already implementing major tactics into their business operations to adjust to the changing demands of the sector. By streamlining processes, boosting customer contentment, and increasing profitability, artificial intelligence is significantly contributing to corporate performance and customer pleasure in the Indian retail industry.