MINDFULNESS AND EMPLOYEE ENGAGEMENT OF HOSPITALITY FIRMS IN RIVERS STATE

Whole some emotion and emotional attention of employees are evident when seeking mindfulness of such employees as it regards their engagement. This research work seeks to address issues relating to the mindfulness of employees in hospitality firms in Rivers State. Two hypotheses were stated and tested using Pearson’s Correlation Coefficient via SPSS of the ten hospitality firms. Ninety-nine (99) copies of the questionnaire were returned and analyzed out of the one hundred and fifteen (115) submitted. It was concluded that hospitality firms because of the sensitivity of the kind of services they render should incorporate mindfulness into the employee engagement process through employee emotional attention and wholesome emotion as this would drive the success of such firms. It was thus recommended that: Hospitality firms should make policies that would be with strict employee emotional attention emotion for it to find employees that are apt and suitable when engaging employees. Given that hospitality firms can only get the best out of their employees when they are properly engaged; these firms should employ ways to get the wholesome emotions of their employees as their mindfulness is considered.