Developing an Inclusive ICT-Based Academic Information System Using REST API to Promote Sustainable Development Goals (SDGs) in Higher Education

This study aims to design and evaluate a user-centered academic information system based on REST API architecture to promote inclusive digital services and support student motivation in higher education. Using the Design Thinking approach, the system was developed through five iterative stages involving students and faculty, including individuals with disabilities. The prototype integrated academic features, such as course registration, grades, and notifications, into a single platform with accessibility enhancements, including screen reader compatibility and visual customization. Testing revealed improved usability, autonomy, and satisfaction among users, as the system simplified access, ensured consistency across devices, and addressed diverse user needs. These outcomes highlight the impact of inclusive digital systems in fostering equitable learning environments aligned with SDG 4 and SDG 10. The research suggests that combining science-based technological design with user empathy can enhance both the quality and fairness of academic services in universities