Construction 4.0 technologies for advancing quality management processes

Purpose This study aims to investigate the application of technology in quality management processes (QMPs) by analyzing research trends in technology application for QMP, ranking the QMP technologies, identifying associated benefits and highlighting existing technology gaps for QMP Design/methodology/approach This study conducted a scientometric review of technology applications for QMPs in construction research from 2000 to 2024 using the content analysis method, through a co-occurrence network of keywords, co-authorship network and citation by sources. A total of 1,058 published articles from the Web of Science database were analyzed using VOSviewer Findings The findings from this study showed that, among the identified technologies for QMP in construction, “Internet of Things (IoT)” had the most occurrences, then “machine leaning” and building information modeling. The visualized co-authorship network depicts that there is no network of relationships among the researchers. Also, the study confirms that technology application is beneficial to the construction business and most QMP mechanisms research was on quality control, quality assurance and quality improvement. The results enabled us to draw up a roadmap based on three key success factors; (1) emerging technologies for QMP; (2) technology professional training requirement and (3) professional guideline and research publication Originality/value The study provides valuable insights into the trends, gaps and emerging areas of interest and highlights the different innovative technologies employed for quality management. The study also presents a platform for construction managers and supervisors to identify the most effective technologies for quality assurance and control by suggesting a roadmap for utilizing technology for QMP in construction