SANTESYS: AN AI-DRIVEN HEALTHCARE PLATFORM FOR DIAGNOSIS AND AUTO-GENERATED SOAP NOTES

The global healthcare sector faces critical challenges, including overcrowded hospitals, delayed emergency care, and inefficient triage for non-critical conditions. This paper presents SanteSYS, an AI-driven healthcare platform integrating a symptom analysis chatbot and real-time hospital locator to address these gaps. Leveraging Cohere API for natural language processing (NLP) and Google Maps API for geolocation, SanteSYS achieves 89.2% diagnostic accuracy (F1-score) on a curated dataset of 15,000+ patient cases. The system reduces unnecessary hospital visits by 40% in user trials and locates emergency facilities 30% faster than traditional methods. Key innovations include hybrid NLP-geolocation architecture, HIPAA-compliant data encryption, and integration with wearable devices for personalized care. Experimental results and comparative analysis demonstrate SanteSYS’s potential to alleviate healthcare inefficiencies while ensuring scalability and ethical AI practices.