Counselling and coping

It is not just psychologists, social workers, and counsellors who care for the emotional needs of others, many people are involved in this work, including nurses, teachers, police officers, emergency workers, clergymen, managers and volunteer community workers. While some of these people may offer direct counselling services, in many cases important therapeutic work happens in less formal conversations between care-workers and their clients as well as their colleagues. The aim of this book is to challenge the conventional idea that counselling is something that only happens in a formal consulting room between a client and a trained counsellor. This book aims to help people working in a variety of ways within a wide range of organizational contexts to develop their capacity to respond sensitively to others' emotional needs.