Supply chain competencies and strategies for resilience: post-COVID-19 scenario for a high-value manufacturing industry

Purpose This study identifies and analyses the critical core competencies and strategies required to build supply chain resilience for a high-value manufacturing industry – industrial valve manufacturer. Design/methodology/approach Initially, nine core competencies and nine strategies for establishing supply chain resilience during the post-COVID-19 era are identified through literature. A neutrosophic analytical hierarchy process (NAHP) is utilised to evaluate the relative weights of all strategies and competencies. Later, the strategies and competencies are prioritised according to their relative weight to determine the most critical strategies and competencies for the firm under study. Findings The findings from the study revealed that to achieve supply chain resilience, “operations and risk management and circular and leagile supply chain” are the essential competencies the firm under study should possess. While “creating resilient supply chain actors/stages and bringing sustailient operations” are the critical strategies the case should adopt under study. Research limitations/implications The authors manifest the key role of the core competencies of resilience and the critical strategies required for building resilience in a high-value manufacturer using the case of industrial valve manufacturers. Originality/value The novelty of this work is associated with the consideration of the type of industry, i.e. high-value manufacturer. This is the early attempt in the body of knowledge to demonstrate the core competencies and strategies that are required to build supply chain resilience for a high-value manufacturer.