An Ethical Risk Assessment of a Social Robot in the Workplace

This research study scopes the ethical implications associated with the deployment of social robots within workplace environments, in the context of an increased need of employee wellbeing. Progress in the domains of artificial intelligence (AI) and social robotics present a potential avenue for improving workplace wellbeing. However, it is necessary conduct a comprehensive evaluation of the impacts and ethical considerations associated with these emerging technologies. For this purpose, we carried out an ethical risk assessment for a telepresence robot programmed to function as a social robot in the workplace, which we named 'Cheerbot'. After introducing Cheerbot's functions, the paper describes an ethical risk assessment process, which involves identifying potential hazards, the likelihood of the hazard occurring, potential consequences (harms), and a risk exposure rating for each hazard. Results are presented for three hypothetical scenarios, and potential mitigations for the highest rated risks are suggested. The findings highlight the value of proactively identifying and mitigating ethical risks from harms, ensuring responsible deployment of robotics aimed at supporting workplace wellbeing.