Employee Incentives and Organizational Performance of Mbarara Regional Referral Hospital in Mbarara City, Uganda

The study was set to ascertain the relationship between employee incentives and organisational performance of Mbarara regional Referral hospital. The study objectives were; to examine the relationship between financial incentives and organisational performance, to determine the relationship between non-financial incentives and organisational performance of Mbarara regional referral hospital in Mbarara city. The study used a cross-sectional research design and it used quantitative and qualitative approaches. The population of the study was 247 which comprised of all categories of workers at Mbarara regional referral hospital including the end users (patients) and the sample size was 228 respondents who participated in the study. This study employed a mixed methods approach with both quantitative and qualitative data collection and analysis methods. The study concluded that there is a strong positive significant relationship between financial incentives and organisational performance of Mbarara regional referral hospital in Mbarara city (r=0.783, P<0.000). The researcher recommends that; The government of Uganda through the ministry of health should set clear performance standards of a regional referral hospital and ensure that the employees are regularly trained to implement all that necessitates them to achieve the stated performance for the organization. Non- financial incentives should target all categories of staff so as to improve team work towards achievingbetter organisational performance.