Writing for safety: how do technical writers ensure user safety?

Oumaima Ferdaous Kaab & Coralie AvodagbeParis Cité University, June 2025 Abstract Although user safety is a key part of product design, it depends not only on thoughtful product design, but also on the ability of technical writers to clearly communicate how to use the product safely and correctly. However, the role of technical writers in this area is often ignored.This study looks at how technical writers help keep users safe through their documentation.We focused on three high-risk sectors...