PENGARUH DUKUNGAN SOSIAL TERHADAP KETERLIBATAN KERJA KARYAWAN PT. MI

ABSTRACTWork engagement is an important aspect in improvingorganizational performance and sustainability, as it is closelyrelated to employee morale, dedication, and loyalty. However,initial observations at PT. MI indicate that some employees stillhave low levels of engagement. One factor suspected to influencethis is social support from supervisors, colleagues, and theorganization. This study aims to examine the effect of socialsupport on employee work engagement at PT. MI. Theindependent variable is social support, while the dependentvariable is work engagement. The sample consisted of 113employees selected through random sampling from a populationof 158 employees. The instruments used were the workengagement scale (vigor, dedication, absorption) and the socialsupport scale (emotional, instrumental, informational,appraisal). Validity testing showed acceptable items, andreliability testing resulted in Cronbach’s Alpha values above 0.90,indicating very high reliability. Data were analyzed using simplelinear regression. The results showed a significant positive effectof social support on work engagement, with a correlationcoefficient r = 0.697 (p < 0.05). The coefficient of determination(R²) was 0.485, meaning that social support explained 48.5% of thevariance in work engagement. The F-test confirmed this resultwith a value of 104.694 (p < 0.05). In conclusion, social supportplays an important role in increasing employee work engagementat PT. MI. These findings provide practical implications forcompanies to strengthen social support strategies to enhanceemployee productivity and loyalty.Keywords: social support, work engagement, employees,company