Job Satisfaction and Turnover Intentions: An Organizational Psychology Study of Healthcare Workers

This study investigates the relationship between job satisfaction and turnover intentions among healthcare workers employed in three major hospitals in Siwan City, Bihar. Using a mixed-methods design, data were collected from a randomly selected sample of 62 healthcare professionals, including doctors, nurses, administrative staff, and allied health workers. Quantitative data were obtained through standardized scales such as the Minnesota Satisfaction Questionnaire (MSQ) and the Turnover Intention Scale (TIS), while qualitative data were drawn from semi-structured interviews. Findings revealed moderate overall job satisfaction, with intrinsic factors rated higher than extrinsic factors. Burnout was most prevalent among nurses, doctors, and allied health professionals, particularly those in high-intensity departments such as emergency and ICU. Correlation analysis demonstrated that job satisfaction and perceived organizational support were negatively associated with turnover intentions, whereas workload and burnout were positively associated. Interestingly, only one participant explicitly considered leaving within six months, citing dissatisfaction with pay and benefits. These results underscore that while immediate attrition risk is low, latent dissatisfaction and structural issues persist. The study concludes that organizational interventions addressing workload distribution, work-life balance, supervisor support, and compensation are critical for sustaining healthcare workforce stability and patient care quality.