Artificial intelligence in customer relationship management: bibliometric analysis

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Publication Details

Journal: International Journal of Electronic Customer Relationship Management
Published: 2025-01-01
DOI: https://doi.org/10.1504/ijecrm.2025.10073114
Primary Topic: Geochemistry and Geologic Mapping
Type: article
Field-Weighted Citation Impact: 0.00

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article

Artificial intelligence in customer relationship management: bibliometric analysis

Jan 1, 2025

International Journal of Electronic Customer Relationship Management

Geochemistry and Geologic Mapping

article

Artificial intelligence in customer relationship management: bibliometric analysis

January 1, 2025article en

Abstract

International Journal of Electronic Customer Relationship ManagementVol. 15(3)

Openalex Percentile: Top 65%

Geochemistry and Geologic Mapping

DOI Source OpenAlex

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Artificial intelligence in customer relationship management: bibliometric analysis · International Journal of Electronic Customer Relationship Management (2025) | TGRS Research Map | TGRS