Recognition That Resonates

Amid high nurse turnover, an urban health system launched a structured, pointsbased recognition program to improve satisfaction and retention.A cross-sectional survey assessed perceptions of recognition, satisfaction, and intent to leave across generational cohorts, shifts, roles, and service lines.While no generational differences were significant, swing shift nurses and those working in Emergency and Perioperative Services reported higher turnover intentions.Nursing leaders reported greater satisfaction and recognition than staff nurses.Recognition was strongly correlated with higher job satisfaction and lower turnover intention.Findings highlight the importance of consistent, visible recognition tailored to roles, shifts, and specialties.