Digitalization and Labor Control. The Case of Call Centers in México

This is a blog post by Mateo Crossa from Instituto Mora, Mexico on the role of digitalization in labor control focused on call centers in Mexico.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-03-01
DOI
https://doi.org/10.5281/zenodo.16920252
Primary Topic
Geochemistry and Geologic Mapping
Type
article
Field-Weighted Citation Impact
0.00
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article

Digitalization and Labor Control. The Case of Call Centers in México

Zenodo (CERN European Organization for Nuclear Research)
Geochemistry and Geologic Mapping
article

Digitalization and Labor Control. The Case of Call Centers in México

article en

Abstract

This is a blog post by Mateo Crossa from Instituto Mora, Mexico on the role of digitalization in labor control focused on call centers in Mexico.

Zenodo (CERN European Organization for Nuclear Research)
Instituto Mora (MX)
Decent work and economic growth
Openalex Percentile: Top 70%
Geochemistry and Geologic Mapping
DOIOpen Access PDFOpenAlex
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Digitalization and Labor Control. The Case of Call Centers in México · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS