Issues and Usability Assessment of the Online Pre Enrollment System

Abstract-Digital platforms in educational institutions are integral to enhancing the efficiency and accessibility of administrative services. In particular, pre-enrollment systems are designed to reduce the workload for both school personnel and students, improve data accuracy, and streamline enrollment procedures. This study evaluates the usability of the online pre-enrollment system of Christ the King College de Maranding, Inc., using the Purdue Usability Testing Questionnaire (PUTQ). Participants included students, faculty members, administrators, and registrar staff. Preliminary results show favorable usability in ease of use, interface design, and system feedback. However, the backend experience for administrative staff indicated challenges in error handling and process flows. These findings highlight the need for tailored improvements to support user-specific roles while maintaining overall system usability.