Improving Information Literacy and Research Skill Instruction Through Peer Consultation

The team at McGoogan Health Sciences Library at the University of Nebraska Medical Center utilized Design Thinking methodology to improve instructional training of library faculty. The Education & Research Services team developed a 5-step peer consultation process to standardize how feedback on instruction is solicited and given. The instigation of this process has led to increased discussions on instructional pedagogies and assessment of instruction, collaboration, and instructional innovation across multiple departments within the library. The process has been adapted to provide feedback in multiple contexts, led to the standardization of certain aspects of instructional design, and has assisted with the onboarding of new faculty. The peer consultation process, once incorporated into policy and procedure, leads teams to develop a culture of trust and collegial collaboration in the improvement of instruction and library services.