Understanding Writing Center’s Motivations for Creating and Providing Online Writing Resources: A Qualitative Study

This research-based thesis documents the process of creating online writing resources. The data was collected from an IRB-approved study where I interviewed writing center directors about how their centers have created and maintained online writing resources to support students. After conducting interviews, I share the results of the study about each center’s creation and maintenance practices. I discuss the labor that this type of project takes and how those centers have supported this process by using staff from all roles within the center. I explore how the online resources build ethos for the center. Finally, I explain how these online writing resources are used by writing center staff and university faculty.