Uppdrag: Inkorg Möjlig – AI-driven Emailkategorisering för Effektivitet och Stressreducering : En jämförande analys av avancerad teknik och dess inverkan på personlig informationshantering

This thesis investigates the impact of foldered email interfaces on user productivity and stress levels compared to the traditional all-in-one inbox design. Despite being a cornerstone of digital communication, the standard email interface has seen limited evolution, often failing to support efficient email management. To evaluate the benefits of a folder-based approach, a comparative usability study was conducted in which participants completed email-related tasks using two interfaces: one resembling automatic foldering and another resembling a standard unified inbox. Metrics such as task completion time, accuracy, and perceived stress were measured through usability testing. Results showed that the foldered interface improved task efficiency by 30% and increased accuracy by 10%. Furthermore, users reported lower stress levels and a more positive overall experience when using the organized, structured interface. These findings imply that a foldering-focused redesign of email systems has the potential to enhance usability and user satisfaction.