Implementación del programa 5s: propuesta de mejora en la gestión de documentación en un departamento de Recursos Humanos

The human resources department in organizations plays a crucial role in achieving goals, as its work involves not only personnel management but also the organization and classification of a vast amount of physical and digital information and documentation. The 5s methodology, of Japanese origin, represents an effective tool for improving organization, efficiency, and productivity at work (Jara, 2017). Its application in the area of ​​human resources in organizations can result in a significant transformation in the way work documents are managed. Using a mixed-method approach, this research focuses on evaluating the classification and organization of physical and digital documents in the Human Resources department of an organization in Villahermosa, Tabasco. The objective is to develop a proposal for the implementation of the 5s program in said department as a means of continuous improvement.