Can LLM Chatbots Provide Effective Legal Advice? An Analysis of Current Capabilities and Limitations

This post explores the current capabilities and limitations of LLM chatbots in the legal domain. It is the first in a blog series titled ‘GenAI and Consumer Law’, which draws on insights from an ongoing research project that explores the potential of large language models (LLMs) in enhancing India’s consumer grievance redressal system.