Oldie But Goodie – Currency Beats Data Age of Customer Reviews When It Comes to Recommender System Performance

The performance of recommender systems is highly dependent on the quality of the underlying data. However, while several studies have investigated the impact of data quality dimensions such as completeness and accuracy, the impact of currency has remained unexplored. Existing research focused on the impact of data age reported conflicting evidence, indicating that data age alone cannot account for the actual currency of information contained in reviews. Against this background, we perform an experiment to investigate the impact of currency on the performance of recommender systems using ten real-world data sets containing customer reviews from Yelp. Our results demonstrate that the impact of currency is significant and even exceeds that of data age. Furthermore, our results indicate that considering currency at the aspect-level has the most significant impact on the performance of recommender systems. Equipped with these insights, future design-oriented work can further improve recommender systems with currency-aware recommendation algorithms.

Publication Details

Journal
Journal of the Association for Information Systems
Published
2024-12-15
Primary Topic
Magnetic confinement fusion research
Type
article
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article

Oldie But Goodie – Currency Beats Data Age of Customer Reviews When It Comes to Recommender System Performance

Journal of the Association for Information Systems
Magnetic confinement fusion research
article

Oldie But Goodie – Currency Beats Data Age of Customer Reviews When It Comes to Recommender System Performance

article en

Abstract

The performance of recommender systems is highly dependent on the quality of the underlying data. However, while several studies have investigated the impact of data quality dimensions such as completeness and accuracy, the impact of currency has remained unexplored. Existing research focused on the impact of data age reported conflicting evidence, indicating that data age alone cannot account for the actual currency of information contained in reviews. Against this background, we perform an experiment to investigate the impact of currency on the performance of recommender systems using ten real-world data sets containing customer reviews from Yelp. Our results demonstrate that the impact of currency is significant and even exceeds that of data age. Furthermore, our results indicate that considering currency at the aspect-level has the most significant impact on the performance of recommender systems. Equipped with these insights, future design-oriented work can further improve recommender systems with currency-aware recommendation algorithms.

Journal of the Association for Information Systems
Openalex Percentile: Top 40%
Magnetic confinement fusion research
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