Mobile Technology-Based Library Services in Academic Libraries of Ghana

In contemporary academic library settings, there's a growing need for libraries to offer access to their resources and services remotely and without boundaries. Mobile technologies (MT) have gained widespread acceptance among academic library stakeholders globally, as they are seen as effective communication tools for providing convenient library services to patrons. This study aimed to explore the potential benefits of adopting and implementing Mobile Technology-based Library Services in academic libraries in Ghana. Conducted as a descriptive survey using a quantitative approach, the research focused on two private universities in Ghana: Valley View University and Central University. The sample comprised 390 undergraduate students selected through convenience sampling, with 365 responses received. Data was collected using a questionnaire and analyzed using SPSS software, primarily employing descriptive statistics such as frequency counts and percentages. The study revealed a strong awareness and positive perception of MT library services among library management and students. However, despite this enthusiasm, the implementation of MT-based library services in these institutions has faced challenges. These barriers include inadequate ICT infrastructure, a skills gap resulting from a lack of training, the absence of a policy framework for technology adoption, and the need to persuade university management to embrace the technology. Therefore, the study recommends that libraries invest more in ICT infrastructure, particularly in MT infrastructure, and prioritize recruitment and professional training to bridge the skills gap. Additionally, establishing a clear policy framework and effectively communicating the benefits of MT-based library services to university management are essential steps towards successful implementation.