UC-207 Anderson Power Services Mobile Application

The APS Customer Experience Mobile Application streamlines and enhances customer interactions for Anderson Power Services (APS), focusing on customers who have purchased generators. This mobile application provides real-time updates, milestone tracking, and installation insights, allowing APS customers to monitor their generator installation progress with ease. By integrating Google Sheets APIs, the app enables seamless data synchronization, providing accurate and timely updates on generator status. With its cross-platform support on iOS and Android, the application reduces the need for manual communication, improving customer satisfaction and operational efficiency by 20%.

Publication Details

Journal
DigitalCommons - Kennesaw State University (Kennesaw State University)
Published
2024-11-20
Primary Topic
Power System Optimization and Stability
Type
article
Field-Weighted Citation Impact
0.00
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article

UC-207 Anderson Power Services Mobile Application

DigitalCommons - Kennesaw State University (Kennesaw State University)
Power System Optimization and Stability
article

UC-207 Anderson Power Services Mobile Application

article en

Abstract

The APS Customer Experience Mobile Application streamlines and enhances customer interactions for Anderson Power Services (APS), focusing on customers who have purchased generators. This mobile application provides real-time updates, milestone tracking, and installation insights, allowing APS customers to monitor their generator installation progress with ease. By integrating Google Sheets APIs, the app enables seamless data synchronization, providing accurate and timely updates on generator status. With its cross-platform support on iOS and Android, the application reduces the need for manual communication, improving customer satisfaction and operational efficiency by 20%.

DigitalCommons - Kennesaw State University (Kennesaw State University)
Openalex Percentile: Top 63%
Power System Optimization and Stability
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UC-207 Anderson Power Services Mobile Application · DigitalCommons - Kennesaw State University (Kennesaw State University) (2024) | TGRS Research Map | TGRS