UC-207 Anderson Power Services Mobile Application
The APS Customer Experience Mobile Application streamlines and enhances customer interactions for Anderson Power Services (APS), focusing on customers who have purchased generators. This mobile application provides real-time updates, milestone tracking, and installation insights, allowing APS customers to monitor their generator installation progress with ease. By integrating Google Sheets APIs, the app enables seamless data synchronization, providing accurate and timely updates on generator status. With its cross-platform support on iOS and Android, the application reduces the need for manual communication, improving customer satisfaction and operational efficiency by 20%.
Publication Details
- Journal
- DigitalCommons - Kennesaw State University (Kennesaw State University)
- Published
- 2024-11-20
- Primary Topic
- Power System Optimization and Stability
- Type
- article
- Field-Weighted Citation Impact
- 0.00