Human + AI Therapy: A Hybrid Mental Health Approach

Mental health disorders impact nearly a billion people worldwide, yet access to traditional therapy remains limited due to high costs, therapist shortages, and stigma. AI-driven therapy solutions offer scalability, affordability, and continuous support, but lack emotional intelligence, social awareness, and ethical discernment. Meanwhile, human therapists provide deep interpersonal connection and adaptive treatment but face constraints like availability and burnout. This study explores the possibility of a hybrid therapy model that integrates AI-driven tools with human therapists to enhance accessibility and treatment outcomes while mitigating risks. Through a multi-phase empirical approach, we propose to examine patient and therapist perspectives, assess AI’s potential to augment therapy, and evaluate long-term engagement and effectiveness. Findings will contribute to the development of an ethical, structured framework for AI-human collaboration in mental healthcare, offering insights for clinicians, policymakers, and AI developers. This research aims to make mental health support more inclusive, efficient, and effective.

Publication Details

Journal
Journal of the Association for Information Systems
Published
2025-08-15
Primary Topic
Digital Mental Health Interventions
Type
article
Field-Weighted Citation Impact
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article

Human + AI Therapy: A Hybrid Mental Health Approach

Journal of the Association for Information Systems
Digital Mental Health Interventions
article

Human + AI Therapy: A Hybrid Mental Health Approach

article en

Abstract

Mental health disorders impact nearly a billion people worldwide, yet access to traditional therapy remains limited due to high costs, therapist shortages, and stigma. AI-driven therapy solutions offer scalability, affordability, and continuous support, but lack emotional intelligence, social awareness, and ethical discernment. Meanwhile, human therapists provide deep interpersonal connection and adaptive treatment but face constraints like availability and burnout. This study explores the possibility of a hybrid therapy model that integrates AI-driven tools with human therapists to enhance accessibility and treatment outcomes while mitigating risks. Through a multi-phase empirical approach, we propose to examine patient and therapist perspectives, assess AI’s potential to augment therapy, and evaluate long-term engagement and effectiveness. Findings will contribute to the development of an ethical, structured framework for AI-human collaboration in mental healthcare, offering insights for clinicians, policymakers, and AI developers. This research aims to make mental health support more inclusive, efficient, and effective.

Journal of the Association for Information Systems
Openalex Percentile: Top 43%
Digital Mental Health Interventions
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Human + AI Therapy: A Hybrid Mental Health Approach · Journal of the Association for Information Systems (2025) | TGRS Research Map | TGRS