Evaluation of Outcomes and Identified Barriers for Individuals Seeking Mental Health Crisis Care at a Local Community Hospital

This project aimed to analyze trends in mental health-related emergency department (ED) visits at Erie Shores Healthcare (ESHC) from January 2019 to December 2022. The study involved retrospective chart reviews, collecting demographic data (age, race, language, housing status) and clinical characteristics (visit dates, length, transportation mode, discharge status, final diagnosis) to identify patterns among patients seeking mental health care in the ED. Results indicated that over 2,400 individuals made nearly 3,500 visits, with anxiety disorders, depression, and alcohol use disorders being the most common diagnoses. The study highlights the need for enhanced community-based mental health services, as the majority of patients were discharged to their homes with limited follow-up care. Furthermore, transportation barriers and lack of culturally sensitive services were significant challenges for Leamington residents. This research contributes valuable insights for addressing mental health gaps in rural communities, suggesting the need for targeted interventions and improved ED staff training. In collaboration with local and provincial stakeholders, ESHC plans to develop recommendations for mental health care strategies tailored to the unique needs of Leamington’s diverse population, with a goal of securing funding for broader initiatives to support mental health outcomes in rural Ontario.